FAQ
All You Need To Know
WHAT IS THE DEPOSIT STRUCTURE?
To secure your event date we require a deposit of 50%. Accepted via e-transfer after a contract is signed. An invoice will be issued following the full payment.
WHAT ARE THE SIZES OF YOUR TENTS, FLOWER WALL AND HEATERS?
We currently offer small backyard party tents up to 10X20 ft or 20X40 ft with two combined tents. More sizes coming soon!
WHAT WILL HAPPEN IF THERE IS SEVERE WEATHER?
Our tents are not typically set up in cold or inclement weather, and flower walls can only be placed outdoors when conditions are dry. However, our patio heaters are available for use year-round, regardless of weather.
WHAT ARE YOUR PRICES?
For general pricing information, please refer to the individual rental sections on our website. For customized options or special requests, please contact us at gtaflowerwalltents@gmail.com for a personalized quote
I DON'T LIVE IN THE GTA. CAN I STILL RENT FROM YOU?
Please reach out to use via our contact form, email or DM on Instagram. We will work with you to assess if service is possible in your area. For any location outside of the GTA, there will be an additional $100 dollar fee to cover travel expenses.
CAN I CHANGE OR CANCEL MY RESERVATION?
We require 72 hours notice for any changes to your reservation.
DOES SOMEONE NEED TO BE PRESENT FOR THE DELIVERY?
To ensure that your order is delivered correctly and to your satisfaction, we request that someone be present at the time of delivery. This helps to avoid any misunderstandings and ensures that you receive exactly what you have requested.